IT Assistant – Hawthorne

IT Assistant – Hawthorne

Hawthorne
Posted 1 month ago

Basic Purpose: Assist and support in IT Department with installation, operation, and
maintenance of computer systems, RF, phones and other related technologies

Functional Responsibilities:
. Assist IT Manager on ongoing projects
. Providing daily support for computer network users
. Setting up printers, routers, RF Guns
. Repairing equipment
. Configuring hardware and software

Critical Duties & Responsibilities:
. Go to every branch and install software, updates, patches on
computer. Evaluates system and completes routine computer
maintenance.
. Develop and maintain asset list of all modems, printers, and
phones
. Provide help desk support such as resetting passwords, fixing
printers and other typical support for users
. Run, maintain, distribute and achieve phone reports
. Eclipse support and training. Sit with new users and go over
companies computer systems and teach basic on our ERP system
.Provide coverage for current IT Director when traveling or
training.
. Liaise with third-party support and PC equipment vendors when
necessary

Requirements & Qualifications:
. Bachelor’s Degree in information systems, computer science or
related degree or certifications
. Ability to maintain an effective and positive working relationship
with other employees
. Positive Customer Service attitude
. Flexible schedule, ability to travel and car required
. Excellent communication, organization and documentation skills
. Pleasant disposition and patience to teach and listen
. Able to meet deadlines

Please contact our Human Resources department for more information or to apply.

Apply Online